WhatsApp Automation
WhatsApp automation for business: replies, leads, bookings and reminders.
Most South African customers would rather WhatsApp than phone or email. We turn your WhatsApp number into an organised sales and service channel: instant replies, lead capture, quick-reply menus, reminders and hand-over to your team, with every chat saved to your CRM.
Free AI Business Audit · about 5 minutes · no obligation
Prefer to talk first? Book a 30-min call1️⃣ Book a visit 2️⃣ Prices 3️⃣ Speak to a person
Name, need and preferred time savedSaved
How we implement
- 01Set up the number properly
WhatsApp Business Platform (Meta's official API), a verified business profile, and opt-in wording that respects POPIA.
- 02Design the flows
Greeting, menus, FAQ answers, lead questions, bookings and quotes, plus clear rules for when a person takes over.
- 03Connect & launch
Link to your CRM, calendar and website buttons, test with real scenarios, go live and review weekly for the first month.
How you gain
- No more 'sorry for the late reply': the first response is instant
- Leads captured with name, need and budget before a person steps in
- Your whole team works from one shared inbox instead of personal phones
- Automatic reminders for appointments, quotes and payments using approved templates
- Every chat saved against the contact in your CRM
- Website, Google profile, adverts and QR codes all feed into the same flow
Who it's for
Built for South African businesses that live on enquiries, bookings and follow-ups.
Clinics & practices
Appointment booking, reminders the day before and 'what should I bring?' answers.
Schools & colleges
Enquiry menus for programmes, fees and open days, plus application follow-ups.
Estate agents
Capture enquiries from portals and show-day QR boards and send available viewing times.
Brokers & advisers
Collect quote details and documents on WhatsApp instead of long email threads.
Service businesses
Quote requests with photos, booking confirmations and 'we're on our way' job updates.
Start here
See if WhatsApp Automation fits your business
The free AI audit takes about 5 minutes. You get your top AI opportunities, a recommended AI team and a Priority 1-2-3 plan. Priced after your free audit.
Or book a 30-min Google Meet with BillyBuilt to work with your AI stack
- GrokReal-time signals
- PerplexityCited web research
- HermesAgent memory
- Claude CodePlanning & builds
- CodexCode generation
- CursorAI code editor
- SupabaseDatabase & auth
- VercelHosting & edge
Use the tools you love. AI AutoTech builds with them and connects them to your business.